Services | ULMA Handling Systems

We have a unique space for you,a space for you to receive our full attention and all our services. At ULMA, we feel we are part of you.

For this we do what comes naturally to us: stay close, support, feel each need as our own, delve into the new technologies, manage the information and propose all the services that we ourselves would like. Our services range from customer service and conventional maintenance services to intelligent monitoring services that allow us to offer the customer a proactive response to possible changes.

Our new automated warehouse allows us to offer a delivery service in 24 hours and minimise picking errors, among others
Guillermo Ecenarro CEO (BESA)

From start to finish in your logistics engineering project.

Consultancy

Planning and engineering

Project execution

After-sales service

To ensure our installations continue to be in the same condition as the first day, we are the best maintenance partner. Through our range of maintenance-oriented services, we maintain your investment in an optimal way, thanks to the knowledge acquired in our more than 500 installations.

We adapt to your service needs as well as the needs of your maintenance team, with tailor-made coverage and response times to suit your needs. We also have tools to facilitate remote action with our team of technicians.

Our customer service office is available 24 hours a day so that your team can contact us with any incident that may arise. Our highly qualified team will act quickly and efficiently so that your operation is resolved in the shortest possible time.

Our goal is for our customers to be able to maintain their installation optimally. To do this, we offer the opportunity to train the actual customers and offer them the possibility of managing their own installation quickly, efficiently and safely.

Our spare parts department knows in detail the composition of each of our installations and uses this knowledge to offer you the best proposal. We prepare spare parts lists for each of the installations and offer a delivery service to suit your needs.

Technology to facilitate the automated operation life cycle

Thanks to existing technologies, the automated operations of ULMA Handling Systems can be active informers within the operation, ensuring that the installations take care of themselves.

Real-time monitoring

Real-time monitoring has been generated between our customers' installations and our service department. Thanks to this monitoring, at ULMA we are able to detect any anomaly or dysfunction from anywhere and at any time in order to offer you a fast and efficient response.

Adaptive evolution

In the same way that data is being captured automatically to guarantee assistance in the event of possible incidents, the data generated by the installation is also being stored and trends within it will be studied

Consult all the information about our Software SGA

Standard Terms and Conditions Services

ULMA for U, services for you

We have a unique space for you,a space for you to receive our full attention and all our services. At ULMA, we feel we are part of you.

From start to finish in your logistics engineering project.